"ROUTE 66 TRADERS"
Questions & Answers
"Click here to share this Web Site with a friend."
Question? Press Here for E-Mail to
the Route 66 Traders
QUESTION: Do you furnish catalogs?
ANSWER: No. Our only Catalog is this electronic
one you are looking at.
QUESTION: Do you sell wholesale?
ANSWER: No. Our retail prices are almost "wholesale"
already - we cannot go lower. Plus, most of the items shown cannot
be obtained in quantity, anyway. Being mostly hand made, one at a time,
there is just not sufficient ones available for us to offer them on a wholesale
basis.
QUESTION: Do you buy from individual customers who may have pottery
pieces, or purchased it elsewhere and no longer need it?
ANSWER: No. We buy directly from Indians or reputable
dealers who we trust. It is not that we do not trust our customers
- it is that so much of what they believe to be good Indian-made pottery
was sold to them by rip-off artists or other dishonest
people. That is why we trade with long-established
traders who have a reputation of honesty!
QUESTION: Do we sell to dealers?
ANSWER: Certainly. We do not discriminate - we
have many good customers who are dealers - but they pay the prices shown
on the web site, the same as any other customer.
QUESTION: Can you make, or have something made, "to
order"? Custom make something?
ANSWER: No. First of all, we do not make
pottery. The people we deal with who do make pottery have their
own designs, their own patterns, their own way of doing things, and they
will not do this. That would be similar to asking your dentist to give you
a hair cut. Secondly, they are so polite, they would say "yes, we will
do it", but 5 years later, you will still be waiting on it.
QUESTION: Do you have a lay-away plan?
ANSWER: Yes.
QUESTION: Do you really make total refunds for merchandise
returned within 20 days, no questions asked?
ANSWER: Yes. That is how we built our business,
and is why we have repeat customers.
QUESTION: Is your "Indian Made" pottery and other items really
made by Native American Indians?
ANSWER: Much of what we sell is brought in by those Native
American Families who make the products in their homes a few pieces at a
time. Most of the rest of what we sell is purchased by us from other
Trading Posts located in, or near, the Navajo, Zuni, Jemez, Acoma,
or other Reservations in New Mexico and Arizona. These other Trading
Posts purchase from the makers, or hire the makers to fashion the items offered,
who are, to the best of our knowledge, Native Americans. We
feature items which we know not who made them, because we are not present
when they are made. When we buy these items, we buy them with the belief
that they are Native American Indian made, but we can be fooled just as anyone
else may be. That is why we trade with long-established traders who
have a reputation of honesty. We also feature pottery from the Mexican
Pueblo of Mata Ortiz, who are also Native Americans, they just had a political
border established between them and the other Pueblos further north in Arizona
and New Mexico!
QUESTION: How soon after ordering can we expect to get our
merchandise?
ANSWER: We try to ship within 1 to 2 days unless there
is a weekend or holiday involved. And mail delivery may be delayed
somewhat, as we all know.
QUESTION: Why are your prices so low, when compared to tourist traps
, and especially in nice pottery stores in many places?
ANSWER: We are retired. We do this
as a hobby. We do this to keep busy. We do this to have a purpose
in life. And (why lie?) we like the extra income. We hire no-one,
pay no rent, have few additional expenses due to this web site, and know
the value of the items we purchase. Therefore, our prices tend to reflect
this.
QUESTION: How often is the web site up-dated?
ANSWER: Nearly every day (or every two days at
the most, unless we are traveling) we up-date it by indicating the "Sold"
items for that day (or maybe two or three days). We make major additions
after our return from buying trips to the Reservations. These buying
trips are irregular, and made on an "as needed" schedule. If you are
a subscriber to our e-mail list, we normally notify those on the list when
we make major additions.
"OUR GUARANTEE" protects you. No hassles, guilt trips, silly questionnaires, and absolutely no BS! If you do not like any merchandise purchased from us, for any reason, return it, within 20 days, for a full refund (this is a refund, not a "Store Credit") of your purchase price (excluding shipping and handling). NO QUESTIONS ASKED - YOU ARE THE FINAL JUDGE.
Furnishing Catalogs &
Wholesale
Accounts:
This is it. Our catalog is electronic so we can more easily
keep it current. We do not send printed ones, nor printed
price lists. How can you make a printed catalog when there may be only
one item like it in the world? It would be out-dated long before it
could be printed! Due to the limited availability of most of these
items, and our very low prices, we have NO wholesale program.
OUR PAGE INDEX
|
