QUESTION: Do you furnish catalogs?
ANSWER: No. Our only Catalog is this electronic one you are looking at.
QUESTION: Do you sell wholesale?
ANSWER: No. Our retail prices are almost "wholesale" already - we cannot go lower. Plus, most of the items shown cannot be obtained in quantity, anyway. Being mostly hand made, one at a time, there is just not sufficient ones available for us to offer them on a wholesale basis.
QUESTION: Do you buy from individual customers who may have pottery
pieces, or purchased it elsewhere and no longer need it?
ANSWER: No. We buy directly from Indians or reputable dealers who we trust. It is not that we do not trust our customers - it is that so much of what they believe to be good Indian-made pottery was sold to them by rip-off artists or other dishonest people. That is why we trade with long-established traders who have a reputation of honesty!
QUESTION: Do we sell to dealers?
ANSWER: Certainly. We do not discriminate - we have many good customers who are dealers - but they pay the prices shown on the web site, the same as any other customer.
QUESTION: Can you make, or have something made, "to
order"? Custom make something?
ANSWER: No. First of all, we do not make pottery. The people we deal with who do make pottery have their own designs, their own patterns, their own way of doing things, and they will not do this. That would be similar to asking your dentist to give you a hair cut. Secondly, they are so polite, they would say "yes, we will do it", but 5 years later, you will still be waiting on it.
QUESTION: Do you have a lay-away plan?
QUESTION: Do you really make total refunds for merchandise
returned within 20 days, no questions asked?
ANSWER: Yes. That is how we built our business, and is why we have repeat customers.
QUESTION: Is your "Indian Made" pottery and other items really
made by Native American Indians?
ANSWER: Much of what we sell is brought in by those Native American Families who make the products in their homes a few pieces at a time. Most of the rest of what we sell is purchased by us from other Trading Posts located in, or near, the Navajo, Zuni, Jemez, Acoma, or other Reservations in New Mexico and Arizona. These other Trading Posts purchase from the makers, or hire the makers to fashion the items offered, who are, to the best of our knowledge, Native Americans. We feature items which we know not who made them, because we are not present when they are made. When we buy these items, we buy them with the belief that they are Native American Indian made, but we can be fooled just as anyone else may be. That is why we trade with long-established traders who have a reputation of honesty. We also feature pottery from the Mexican Pueblo of Mata Ortiz, who are also Native Americans, they just had a political border established between them and the other Pueblos further north in Arizona and New Mexico!
QUESTION: How soon after ordering can we expect to get our
ANSWER: We try to ship within 1 to 2 days unless there is a weekend or holiday involved. And mail delivery may be delayed somewhat, as we all know.
QUESTION: Why are your prices so low, when compared to tourist traps
, and especially in nice pottery stores in many places?
ANSWER: We are retired. We do this as a hobby. We do this to keep busy. We do this to have a purpose in life. And (why lie?) we like the extra income. We hire no-one, pay no rent, have few additional expenses due to this web site, and know the value of the items we purchase. Therefore, our prices tend to reflect this.
QUESTION: How often is the web site up-dated?
ANSWER: Nearly every day (or every two days at the most, unless we are traveling) we up-date it by indicating the "Sold" items for that day (or maybe two or three days). We make major additions after our return from buying trips to the Reservations. These buying trips are irregular, and made on an "as needed" schedule. If you are a subscriber to our e-mail list, we normally notify those on the list when we make major additions.
Furnishing Catalogs &
This is it. Our catalog is electronic so we can more easily keep it current. We do not send printed ones, nor printed price lists. How can you make a printed catalog when there may be only one item like it in the world? It would be out-dated long before it could be printed! Due to the limited availability of most of these items, and our very low prices, we have NO wholesale program.
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